Skip to content
How it works

One platform. Four layers. No blind spots.

Reach any device. Run any task. Without touching it.

REMOTECX turns your installed base into a programmable channel. Push targeted offers, run campaigns, correct configuration and resolve issues on any device or segment, executed on-device with a full audit trail. The same rails that fix a problem can capture a revenue moment.

OPERATOR CONSOLEOUTBOUND TASKOffer push10GB packsegment 12.4kcriteria · usage > 80%SENTpush · device-scopedagent connected · v2.4last sync 14:58:12
14:32 4G REMOTE AGENT · ACTIVEOffer push10GB packSENTTriggered by real usage,not stale CRM data.AUDIT TRAILdevice-scopedTASK_4f3a· offer_push14:58:12
RESULTSsegment 12.4kdelivered12.4kopened31%conversions1.8killustrative

Operator sends. Device executes. Results return. Every action logged.

Commercial actions
  • Segmented offer campaigns

    Push plan upgrades, add-ons and roaming packs to a precise device segment, triggered by real usage and network behavior rather than stale CRM data.

  • Churn-risk intervention

    Reach devices showing degraded experience or declining usage with a retention offer before the subscriber decides to leave.

  • Lifecycle and upgrade targeting

    Identify handsets nearing end of life from device-side signals and run timely upgrade offers with higher conversion than broadcast sends.

  • Activation and onboarding flows

    Confirm correct configuration on new SIM and eSIM activations and deliver a welcome offer in the same flow.

Technical actions
  • Remote speed test

    Trigger download and upload measurements on any device via push or scheduler, capturing average, peak and median throughput plus latency and jitter per phase.

  • Latency and jitter monitoring

    Run fixed-duration ping sessions remotely, measuring packet loss, MOS and jitter against both Google DNS and the operator backend host.

  • Configuration push

    Apply APN, VoLTE or roaming corrections to a targeted device remotely.

  • AutoCall on demand

    Schedule a test call on a specific device to validate voice quality after a fix.

  • Full audit trail

    Every remote task is logged with task ID, status and timestamp.

LENSCX tells you which segment to reach and why. REMOTECX executes the action on the same device-side rails.

See your network through the device.

Book a 30-minute demo. We'll show you OCTOCX on a real operator fleet.